Contact Us
Get in Touch
CHECK IN
Check in is from 2:00pm on the date of arrival. Once you have nominated an arrival time and if you are likely to be delayed, please notify us immediately so that we can re-schedule the boat transportation.
CHECK OUT
Check out is no later than 10.30am. This allows our housekeepers sufficient time to clean the rooms for the next guest. Your understanding on this is highly appreciated.
CANCELLATIONS
A full refund of any bonds/ deposits paid will be made if your booking is cancelled more than 21 days out from the booking start date. 100% of the bond is retained if you cancel within 7 days out from the booking start date. However you may re-book another date at no loss of funds within 12 months of original booking , subject to availability.
POSTPONEMENT OR DATE CHANGES
Should your requirements change, and you wish to change the date of your booking to an alternative date either prior to or after the original booking, we are happy to transfer the balance of any deposits paid to alternative dates within the next 12 months, subject to availability. NB We will only accept one postponement request from the date of the original booking.
We will contact you as soon as we receive your booking during normal business hours to discuss and confirm your holidays with us. We are looking forward to having you stay with us.
Looking for a relaxing weekend away from the ‘rat race’? Berowra Waters is your ideal destination, less than one hour form Sydney CBD and offers all types of accommodation options to suit everyone. Perhaps you are organising a company function or your own wedding. Contact us at Berowra Waters Holidays to assist you with your accommodation, dining and boat transfer options.